I was so disappointed by the manner of one of the venue decorators. She was rude and quite frankly sour faced. The napkins rings fell apart as people were using them, they were held together with silicon. When I rang to discuss my experience I was told on the phone a 'member of the management' would be in touch. That was four months ago. Shoddy items, shoddy manners, shoddy company. Steer clear