Wedding & Events by Jan

I had my wedding Thursday 18th April 2019 at Bryngarw House. Part of my package was the mirror which Bryngarw have contracted with this company. The man that run the mirror was described as rude, stroppy and arrogant. He took it upon himself to leave an hour and half early because it had gone quiet with guests. I had not had any photos at this point and was extremely shocked that he was leaving. It appeared to me that he has done this before with no problem because he was immediately defensive and tries to walk out of the venue when i begun challenging the time. He was extremely rude and uninterested blaming the venue for the problem. It was only when a member of staff said she would call the manager and I got upset due to his attitude and the thought of memories i had lost by him going early that he angrily said he would set back up. After speaking to the manager i found that he was paid until 11 and was paid until this time. he had packed up around 9.30 the venue had not said he could leave and were totally disgusted with his attitude. For the next hour he shouted at guests, snached photos out of the printer and stuffed them in the album himself not allowing anyone to write a message like before. he was awful to be around. Best of all this mirror was booked through Jan Holmes Wedding & Events who was obviously so worried about this review she has gone to the length of blocking me, my partner and a number of wedding guests i can only assume she has found through being tagged in our photos! I am appalled and disgusted by this action in particular because it is sneaky and manipulative. I would never book the selfie mirror with any of these companies in the future. Nor would i recommend this service with these companies.