Heritage Brides

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Our beautiful boutique is in the enviable location of Hatfield House in Hertfordshire. With wedding dresses and accessories, your visit to Heritage Brides will be a magical one.
Heritage Brides Details

Products and Services

Bridesmaid Dresses
Tiaras
Shoes
Wedding Dresses
Accessories
Physical Shop / Studio
Bridal Boutique
Alterations
Veils
Heritage Brides Full Description
Heritage Brides. The destination for brides in Hertfordshire. If you are tired of Fleur de Lys and chandeliers and are looking for a bridal experience with a difference, then Heritage Brides could be the place you are looking for. We are nestled in the exclusive location of Hatfield House - yes, the Hatfield House where Elizabeth I grew up. But rather than being a bow to history, Heritage Brides makes a nod to fun, to the magical and to the different. Based upon a vintage woodland theme, the boutique is filled with quirky curiosities - look out for Aggie the purple greyhound - and touching and trying is positively encouraged. Found in the Harness Room of the Stable Yard, Heritage Brides occupies the whole of the first floor of this impressive building which dates back to the 15th century. With beams, brickwork and designer gowns to die for, there really can't be any reason for your bridal adventure to not be a heritage one. Couture. Quirky. Classic.

Experience

Public Liability Insurance
Yes
Reviews
(3)
Holly
Happy couple married in March
April 2019
BEWARE
My experience with Heritage brides was great up until 10 minutes into our wedding, my dress BROKE! I bought and got married abroad in my ‘Gemma’ by enzoani dress which costed £1,350 from this shop (before my alterations & veil). Sadly, my left strap completely snapped off the back of my wedding dress within 10 minutes of being in it. I was obviously devastated as any bride would be & we only managed to take a few photos in my dress before I had to take it off for the rest of our day. I followed all instructions given to me by Sam with how to travel with my dress, I bought a special wedding dress box to put it in to carry as my hand luggage and I kept the dress hung on the hanging straps at all times. I was especially cautious with my wedding dress because we had a party planned for when we got home so that I could wear my dress again & celebrate with family & friends. I emailed Sam the day after we got married whilst I was still abroad to tell her my dress broke 10 minutes into our ceremony and she apologised and told me to take my wedding dress to my seamstress Wendy when I got home so that she could fix it before my party (which was planned for 5 days after we got home) Fortunately, my seamstress was able to fit me in and fixed the broken strap, she also double stitched the other strap without me even asking to ensure it wouldn’t happen again at our party, so thanks to Wendy I was able to finally wear my dress. If I hadn’t have planned a party after our wedding, I cant imagine how I would have felt knowing I would never have a chance to enjoy and wear my dress. I decided to contact the shop owner (Sam) & ask for some of the money back for my dress (which was only fully functional after being repaired) and her response was another apology and she then told me she has informed the dress designer (enzoani) of what happened. She also said in her words ‘the dress was ready to be worn at point of sale’ and ‘I don’t feel that I am in a position to offer a refund’. This is not good enough and I do not understand how this shop can not take ANY responsibility or liabilty for selling me a dress that was not fit for purpose. I would like to stress to other brides thinking about coming to this shop to be aware when buying a dress from here as if it breaks you will not get compensation or money back for it ruining one of the most important days of your life. With any other shop in this country you can return anything when its faulty, I don’t understand how this does not apply with my wedding dress which cost me £1,350. How is this company not liable for the dresses it sells?! It’s bonkers!! On this basis I would avoid buying your wedding dress from Heritage Brides.
Holly
Happy couple married in March
April 2019
AVOID
My experience with Heritage brides was great up until 10 minutes into our wedding, my dress BROKE! I bought and got married abroad in my ‘Gemma’ by enzoani dress which costed £1,350 from this shop (before my alterations & veil). Sadly, my left strap completely snapped off the back of my wedding dress within 10 minutes of being in it. I was obviously devastated as any bride would be & we only managed to take a few photos in my dress before I had to take it off for the rest of our day. I followed all instructions given to me by Sam with how to travel with my dress, I bought a special wedding dress box to put it in to carry as my hand luggage and I kept the dress hung on the hanging straps at all times. I was especially cautious with my wedding dress because we had a party planned for when we got home so that I could wear my dress again & celebrate with family & friends. I emailed Sam the day after we got married whilst I was still abroad to tell her my dress broke 10 minutes into our ceremony and she apologised and told me to take my wedding dress to my seamstress Wendy when I got home so that she could fix it before my party (which was planned for 5 days after we got home) Fortunately, my seamstress was able to fit me in and fixed the broken strap, she also double stitched the other strap without me even asking to ensure it wouldn’t happen again at our party, so thanks to Wendy I was able to finally wear my dress. If I hadn’t have planned a party after our wedding, I cant imagine how I would have felt knowing I would never have a chance to enjoy and wear my dress. I decided to contact the shop owner (Sam) & ask for some of the money back for my dress (which was only fully functional after being repaired) and her response was another apology and she then told me she has informed the dress designer (enzoani) of what happened. She also said in her words ‘the dress was ready to be worn at point of sale’ and ‘I don’t feel that I am in a position to offer a refund’. This is not good enough and I do not understand how this shop can not take ANY responsibility or liabilty for selling me a dress that was not fit for purpose. I would like to stress to other brides thinking about coming to this shop to be aware when buying a dress from here as if it breaks you will not get compensation or money back for it ruining one of the most important days of your life. With any other shop in this country you can return anything when its faulty, I don’t understand how this does not apply with my wedding dress which cost me £1,350. How is this company not liable for the dresses it sells?! It’s bonkers!! On this basis I would avoid buying your wedding dress from Heritage Brides.
Kirsty
Happy couple married in May
January 2019
Finding a gem
Heritage Brides is a gorgeous place an I was so pleased to find my dress there. I had a lovely time experimenting with looks to achieve my vision and received great advice when needed. It was so good one of my bridesmaids intends to go back and look for he really dress here when the time comes!
Heritage Brides Location & Contact Details

Address

The Harness Room, Hatfield, Hertfordshire, AL9 5NQ, England

Nearest Town

Hatfield

Nearest Motorway & Junction

A1(M) Junction 4

Nearest Train Station

Hatfield

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