What is your most memorable wedding?
They all have their memories for us whether it's the people we work with or the design they choose or the colours that compliment the day, each and every wedding has been fifferent and for that we are lucky as it's always interesting and always a surprise.
Describe your style in 5 adjectives.
What about your business are you most proud of?
It's been grown by us and our customers together, without each other neither would have got what we wanted, we love the fact that we work hard but our customers come back over and over, firstly for their weddings then for anniversaries, special birthdays, christenings, family and friends weddings and so on. Word of mouth is so important to us.
What is your No. 1 wedding planning tip for couples?
What is your favourite personal touch you have seen at a wedding?
Seen too many to comment but love it when the couple do something personal to each other and it's almost their secret.
Describe your typical process with a couple.
Our website is set up for couples to see our standard designs, order samples, receive them to feel quality of work and ideas, then they come to us with how the wish to change things, maybe just the colours or ribbons, maybe they want to combine 2 or 3 of our designs, whatever they want we do our best and we chat along the way to build rapport and understanding about their needs. This way the end result is fantastic.
What is the most important piece of stationery for a wedding and why?
This is a truly difficult question, the invites are important for 2 reasons...you need guests to witness your day and you want them to get a little taste of your themes, colours and impressions. Not too much but enough for them to see your personalities and ideas.
The stationery on the day can also be just as important not only to tie everything in beautifully but also for practicality, table plans to keep the dining areas easy and quick, order of the dAy to make sure everyone knows where and when, name cards to seat guests quickly, bridal postal boxes to keep cards/vouchers safe, guest books to reminisce on comments from guests in years to come, honestly I could go in for hours but not everyone wants everything so it's upto you what accessories you want it may need and there's so much choice out there!
What is your best seller?
Silk box wedding invitations without a doubt.
What is the most innovative delivery method you have come across?
Innovative I'm not sure but complicated I can give you...a customer in Trinidad and Tobago travelled a great deal with work and didn't want her previous invites sitting in courier warehouses and holds of planes. So we travelled to meet her PA at Heathrow to hand deliver, she in turn travelled to the States to meet our customers sister to take them onto Miami to hand them onto her brother in law, he wAited there 3 days for the husband to be to arrive and collect and then he in turn took them home. What a process!
How do you add romance to any wedding stationery you do?
Romance like beauty is in the eye of the beholder. As our work can have a bespoke side many couples have specific things they like to add to make them personal and about them and their relationship.