The venue was beautiful and memorable - but staff needed more 'wedding' experience
The venue was beautiful and memorable and we loved it. It impressed the guests, people loved the style and the location, and it provided the most beautiful views.
The food was also amazing and people still rave about it years later. They were happy to personalise the menu for us (we wanted something pretty quirky and unique) and it turned out great.
There was also lots of space for things like balloons, photobooths, candy stations, dj, dancefloor, cake table... it didn't feel cramped at all.
There were a few little things that weren't ideal though, which I think came from the fact that the staff didn't have much 'wedding experience' (more just corporate events). For example, no staff or chef cut up our wedding cake for us (I had to do it as the bride, and hand it out to guests myself). Looking back it makes me laugh, but it should've been done by them.
They also didn't open the back service door for me (as promised) so I had to go in the main entrance and some of the guests saw me before I walked down the aisle. That was a bit frustrating!