Eshott Hall

Eshott Hall was a beautiful backdrop for our wedding, and while our special day was filled with moments of joy and love, there were some unfortunate issues that prevent us from giving it a perfect review. Our journey with Eshott Hall began with an unexpected change in our wedding date only 3 months after putting down our deposit. We had to move our wedding forward by a year due to the venue's sudden closure, which was a stressful situation to navigate. Despite this unexpected change, we were still excited about the prospect of celebrating our union at this beautiful location. Our wedding weekend was a two-day celebration, with the Friday evening being the prelude to our main event on Saturday. We appreciate the efforts made by the staff in helping us set up and coordinate the final details during our run-through meeting. However, the hiccups began on the first evening. A handful of our guests reported issues, including not having towels in their rooms upon check-in, which was unexpected for a luxury hotel. On Friday night, welcome drinks were not circulated as planned, and when I inquired about them, the barman's rude and abrupt response was shocking and disappointing. This behaviour was observed by our guests and marred the evening. Thankfully, the manager quickly rectified the situation. Later, when dinner was brought out, it was discovered that the wine we had provided for our guests to drink with dinner was not being circulated, and the dietary requirements of a family member were completely overlooked, despite all details being agreed upon in advance (both one month before and immediately before the celebrations proceeded). The most distressing revelation was that the barman had been charging our guests for non-alcoholic drinks instead of putting them on our pre-paid bar tab and not offering the welcome drinks or the wine we had imported specially from France. He had instead been charging guests for the wine sold by Eshott Hall and not informing them of the wine that we had provided. The wine we had imported was meant to be provided to our guests free of charge, and the corkage fee was paid in advance. This error was especially disheartening since we wanted to ensure our guests were well taken care of as they had all travelled a long way to celebrate with us. On the brighter side, the Saturday of our wedding was a dream come true. The morning staff were very apologetic for the previous night's issues and ensured that the staff on duty were aware of the bar tab and wine arrangements. The day itself was splendid, with exceptional service and delicious food. The wedding breakfast in the beautifully dressed ballroom was exquisite, and the lamb roast in the evening was incredible. Special dietary requirements were handled well, and we received many compliments on our inclusive approach. Our wedding weekend, despite the Friday night hiccups, was filled with happiness and love, and we are grateful for the effort put in by the staff to make our wedding memorable. In summary, Eshott Hall provided a picturesque setting and memorable moments for all invited, but the issues on the Friday night left a lasting impact. We hope that these points are taken constructively to enhance the experience for future couples celebrating their special day at Eshott Hall. We would like to say a big thank you to the staff at Eshott Hall again for all of their efforts.

Hannah is fab very chilled and the venue is gorgeous with its own little Chapel in the village very intimate!

Having had to re-schedule our wedding twice we have been so impressed with how our wedding venue have dealt with the moving of these dates! Our wedding co-ordinator Hannah has been fabulous with us! We are hoping for 3rd time lucky next year!

‘Perfect venue for a perfect day. Thank you so much for all your help, professionalism & outstanding service on our wedding day! Hannah, thank you and the team so much for helping us organise the absolute best day of our lives. The day was absolute perfection, accompanied by some well-timed sunshine. Please could you also thank Lauren, she was an absolute star. The rooms were set up better than we’d ever imagined, the running of the day was amazing, the food was amazing and Lauren was brill, even picking up and sorting Amy’s dress, including the evening too. So many people commented on how beautiful the venue was. We will definitely be recommending it to other potential engaged couples! We hope to see you close to our one year anniversary, for a night away, as our actual one year anniversary will be spent at another wedding. Thanks so much, Love from Rachel & Amy.’

We’ve been planning our wedding for literally years now. Saving up, then COVID, postponing and postponing again... and I still LOVE this venue from the first moment I drove down that gravel path. It’s so beautiful, the staff are so friendly and I couldn’t imagine getting married anywhere else

Where do we start? We can’t thank all of the staff enough for providing an exceptional service from the minute we booked our wedding with you in September 2017 until our actual wedding at the weekend. There are a few members of staff we’d like to mention specifically that had a part in helping the day run smoothly including Hannah who was there throughout all the organisation and planning, Heather and Tracey who helped finalise the last few details and of course the incredible Ricky who was a godsend throughout our big day. Ricky was of course supported by a huge team - front of house staff, housekeeping staff and kitchen staff and therefore anybody who worked throughout Saturday 3rd August we’d like to say a massive thank you! Everything was perfect! The venue itself is exquisite and the grounds are simply stunning! We’ve had endless comments about the quality of the food that was served throughout the weekend and the professionalism of the waiting staff. We’ve attached a few photos from guests which we feel show off what an amazing place Eshott Hall is and we just know when we get the professional ones they’ll been beautiful too. We had the best day of our lives and a huge credit of that goes to you. We can’t recommend you highly enough!