Dear Diana, Nelson and the team, What an absolute whirlwind the last 6 months has been for us, most exciting of all was celebrating our beautiful wedding day at Pembroke Lodge. We cannot speak highly enough of the service you provide. From the very first meeting you put us at ease, your confidence and pride in what you do is evident and I personally (Louise/the bride/the events professional) have never worked with any event manger as professional and accommodating as Nelson. Any question we had on the run up to the big day was addressed accordingly, any alterations were met with ease, Diana was welcoming as ever and on the day everything we had lovingly prepared was exactly where it needed to be. And then to the mother of the bride! Again Nelson could not have been more accommodating to her “demands” or in supplying her helpers with tea and cake! Throughout the day Nelson and his team worked seamlessly to provide us and our guests with the perfect day. He was always on hand, we didn’t have to ask for anything. At one point I noticed a pair of monogramed candles (naturally!) that had not been opened so I thought oh I’ll just find a smoker who can light these for me, no need to bother the team but no sooner had I looked up from the table Nelson was standing by pulling a light from his pocket! It may seem like a small thing but to me it’s those little details that make the difference and show how in tune people are with their jobs.