We wanted to email you about our Wedding Reception on Saturday 7th April, and in particular regarding Vali who managed our wedding reception.
From the moment we met Vali, we knew our wedding reception was in safe hands. We find it hard to believe he is only a deputy manager (and you can see our reasons why below!). From start to finish he was professional yet super friendly and approachable, adaptable and understanding. His flexibility and advise with our complicated families was invaluable and we are so grateful for all his help with our table plan, lay out of the room and even removing table settings 5 mins before everyone was seated for the meal without anyone noticing!
When it came down to our food service, my father (a retired chef and F&B manager) even said his managerial experience with the delivery of a perfect food service for our 100 guests, helping and guiding the waitresses and dealing with a few of our awkward guests in such a professional manner is something he has only seen in someone twice his age (and my father is very hard to please!).
We even appreciated the small things Vali did - wearing our colour scheme on our wedding day and even being a great help to our family friend (the florist) who had been let down by a staff member and he bent over backwards to help her set up and even for his help the next morning.
Our suppliers have even spoken so highly of Vali. Our photographers said he was by far one of the best managers they have worked with (and they have shot at a lot of venues in London, Surrey and Kent) and the evening entertainment said how supportive he was when they were setting up to when he finished his shift.
We would also like to say all our guests have spoken so highly of the food so a big thank you to chef for his hard work. From the incredible spicey thai style chicken skewers in the canapes to the amazing chocolate dessert (which was even better than we remembered) and a perfect cheese tower in the evening buffet, we are so grateful to have had such a talented chef catering our wedding.
Vali went above and beyond all expectations we had of Surrey National and by all means we will be recommending your venue for any event, and in particular Vali as a manager to our friends and family!
We hope to come to one of your Sunday carveries in the near future as we never managed to make one before the wedding.
Catherine and James